Renewing Vintage

Driving the first click towards featured products.

Survey Says...

To understand how users shop, a survey was sent to published to Instagram asking followers about their habits. While multiple questions were asked, we primarily wanted to know what they do when first entering an online store.

The graph shows that customers tend to either search for a specific item or for special deals.

Dividing and Conquering

Sections were created highlighting new, sale, and featured items. The idea was to separate new items/collections as well as show older, hidden items that are already for-sale on the site.

The Just Dropped, Sale, and Featured Items categories were added to highlight products.

One Click Is All It Takes

As shown in the test, we are already seeing an increase in the clicks for the latest drop. The website has not been updated yet, we can expect for more users to browse the latest drops and sell more new items.

The heat map shows that the majority of clicks are from the just dropped and featured sections.

Next Steps

The next steps are to introduce categories for brands and types of clothing. While some vintage brand are more sought after, they might not be of utmost importance to the majority of customers.

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